Alden Hosting is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.

For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.

For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Alden Hosting.

Visitors To Our Web Site

What information do we collect?
When you visit our web site, our web server only collects basic information such as your ISP's domain, the time you access our web site, and the pages that you visit within our web site. We do not collect any personal information.

We may at times also use Cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes. You can control whether or not you want to turn Cookies on or off from your computer.

Our web server does not collect your Email address or information about other pages on the Internet that you have accessed or visited.

How do we use this information?
The basic information collected is simply used to help us analyze web traffic and to improve the content of our web site.

We may from time to time disclose to third parties aggregate information on our web site's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our web site(s) and/or other web sites.

Note that our site provides links to products and services offered by other companies; the company's web site that you link to may be able to determine that you linked from our web site.

Alden Hosting Customers

What information do we collect?
When you sign up for Alden Hosting's services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number.

While you are an Alden Hosting customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How Secure is the Information we Collect?
We try our best to follow good industry practice to prevent the loss, misuse and alteration of the information under our control. All financial information is encrypted during transmission, and our company databases are accessible only to internal employees.

How do we use this information?
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

Alden Hosting will not disclose a customer's personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Alden Hosting, our customers, or others, or where Alden Hosting has a good faith belief that the law requires such disclosure.

Alden Hosting also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Alden Hosting stores or transmits for its customers. The circumstances under which Alden Hosting will disclose such electronic customer communications are when:

It is necessary in order to provide service to the customer;

It is necessary to protect the legitimate interests of Alden Hosting and its customers;

It is required to cooperate with interception orders, warrants, or other legal process that Alden Hosting determines in its sole discretion to be valid and enforceable; and

It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Alden Hosting and appear to pertain to the commission of a crime.

Alden Hosting disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Alden Hosting will, however, review, delete, or block access to communications that may harm Alden Hosting, its customers or third parties. The grounds on which Alden Hosting may take such action include, but are not limited to, actual or potential violations of Alden Hosting's Terms of Use.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Alden Hosting by sending a request to . In this request, customers must identify their domain name and contact information.

Please note, however, that Alden Hosting reserves the right to send bulletins and other important information regarding our services at our discretion.